Our Shared Values

The fa?ade of the glass hall.

Core Values for all Employees in Administration and Operations

not enough

does not take initiative
  • does not try to find solutions
  • does not act independently
  • not willing to make any decisions
  • shifts decision-making onto others
  • in need of a high level of support
  • strictly adheres to rules and procedures

takes initiative

  • actively tries to find solutions
  • acts independently
  • makes decisions within their own area of responsibility and scope of discretion

too much

headstrong
  • does their own thing
  • selfish
  • ignores rules and procedures
  • lacks team spirit

not enough

self-centered
  • does not listen to others’ opinions
  • withholds information
  • does not involve others in their actions
  • regularly puts their own interests/needs above the needs of others
  • unwilling to help others
  • does not value the team’s competence

team-focused

  • creates a sense of community
  • shares information
  • is capable of changing perspectives
  • able to deal with conflict
  • fosters joint decision-making
  • takes different needs and perspectives into account
  • aims for a collective result
  • offers support when needed

too much

self-sacrificing
  • regularly put others’ needs and desires before their own
  • always concedes for the benefit of others
  • always comes to the rescue
  • no willingness or ability to defend their own position
  • does not look after themselves

not enough

unfair
  • decides arbitrarily based on personal preferences
  • favors or discriminates individuals beyond objective reasons
  • does not critically examine their own attitudes and prejudices

fair

  • acts and decides in a reasonable and transparent way
  • takes different interests into account
  • does not favor or discriminate against anyone
  • takes different  backgrounds and  individual circumstances into account
  • is aware of the different requirements and needs of colleagues
  • educates themselves on the topics of discrimination and diversity

too much

uses one-size-fits-all solution
  • treats everyone the same without taking individual circumstances and abilities into account
  • tries to please everyone all the time

not enough

unreliable
  • does not follow rules and agreements
  • forgets appointments and deadlines
  • dishonest
  • does not provide information at all, provides it too late, or insufficiently
  • does not commit
  • makes empty promises
  • spreads rumors

reliable

  • honors commitments and follows through on promises
  • trustworthy
  • honest
  • on time
  • communicates clearly and transparently
  • communicates changes proactively and in a timely manner and explains reasons for changes
  • follows through
  • respects confidentiality
  • loyal towards colleagues, senior staff, and the institution

too much

stubborn and rigid
  • adheres to outdated agreements, although a new situation calls for a change (“It’s always been like this.”)
  • always puts rules before anything
  • lectures others without being asked
  • is excessively pedantic

not enough

ignorant
  • sees the overload of others, but does not help, although they could
  • unresponsive
  • dismisses any requests for support
  • offloads tasks onto others

supportive

  • cooperative
  • helpful
  • actively encourages others
  • recognizes the needs of others
  • is available in times of crisis
  • coordinates offers of support with all parties involved
  • service-oriented towards employees, students, and external parties

too much

overbearing
  • takes on tasks from others without being asked
  • gives unsolicited advice
  • is a know-it-all
  • provides help without being asked
  • boasts about own helpfulness
  • oversteps boundaries

not enough

destructive
  • focuses on problems and things that don't work
  • holds up processes and decisions
  • is opposed to innovations or changes
  • does not take responsibility for finding solutions
  • not open to discussion
  • sarcastic
  • passive-aggressive behavior
  • complains without wanting to change anything

solution-focused

  • constructive
  • focuses on solutions and goals
  • recognizes opportunities and alternatives
  • actively participates in problem-solving processes and involves others
  • communicates and explains proposed solutions
  • is willing to compromise
  • stays on task when things get difficult
  • seeks practical solutions that don’t have to be perfect
  • promotes a safe-to-fail culture

too much

perfectionistic
  • believes they always know the best solution
  • is never satisfied with a compromise
  • only accepts perfect solutions
  • obsessed with details
  • has no tolerance for errors
  • burdens others with a constant search for solutions, even for processes that are running well
  • loses sight of a healthy balance between time invested and results

not enough

overly confident
  • fails to recognize and correct own mistakes
  • is unaware of own limitations
  • is not open to further training or new ideas
  • knows  everything better
  • unwilling to accept feedback

self-reflective

  • questions and analyzes their own thoughts and actions
  • knows their own limitations
  • seeks counseling and support when needed
  • continues to educate themselves
  • admits making mistakes
  • seeks and provides feedback

too much

self-doubting
  • trapped in doubts
  • insecure and intimidated
  • inefficient
  • not making progress
  • constantly in need of reassurance
  • overly analytical

not enough

devaluing
  • inattentive
  • belittling
  • disrespectful
  • insulting
  • violates needs of others
  • does not recognize individual circumstances, abilities, and the work of others
  • no sense of need for communication and cooperation
  • crosses personal boundaries

appreciative

  • respectful
  • attentive
  • takes time
  • sympathetic
  • encouraging
  • acknowledges commitment and success
  • recognizes the strengths of other people/teams
  • acknowledges limitations and communicates these
  • is interested in personal and professional development
  • enables others to contribute their skills
  • values people’s individual strengths

too much

harmony-seeking
  • struggles to talk openly in order to avoid conflict
  • inhibits personal and professional growth by avoiding any kind of confrontation
  • rejection avoidance
  • arbitrary, generalized feedback
  • harmony seeking at the expense of objectivity

Additional Values for Supervisors

not enough

disloyal
  • makes a name for themselves at the expense of their employees
  • speaks badly about colleagues, the institution, or supervisors
  • regularly ignores wishes and needs
  • discloses confidential information
  • sabotages

loyal

  • provides support and backing
  • makes decisions that take employees’ wishes and interests into account
  • steps in to protect employees when mistakes are made
  • maintains confidentiality
  • creates transparency about their own role
  • and possible conflicts of loyalty

  • identifies with the institution
  • honors the role of the University Executive Board

too much

overly loyal
  • unconditionally defends their own employees
  • uncritical, even in the case of serious misconduct
  • covers up mistakes or problems
  • does not take employees' responsibilities seriously
  • blindly loyal to the institution or University Executive Board

not enough

neglecting
  • does not provide structures and work processes
  • does not communicate goals
  • assumes that everything is self-explanatory
  • is unpredictable in decision-making and work evaluation
  • unresponsive
  • does not reply to specific requests
  • does not catch up on information

guiding

  • communicates goals
  • embodies values
  • sets the contextual and structural framework  
  • provides reassurance
  • facilitates good work (on an individual and structural level)
  • encourages and empowers employees to act independently and to take initiative within their own area of responsibility

too much

disempowering
  • details every step of the way and micromanages
  • allows no room for suggestions or alternatives
  • does not listen to or ask employees for their input
  • enforces solutions without communicating

not enough

unclear
  • does not pass on necessary information
  • does not communicate at all or not sufficiently
  • does not explain decisions
  • keeps information to themselves
  • employees lack information

transparent

  • acts in a understandable and reliable manner
  • explains decisions
  • passes on relevant information as soon as possible
  • ensures that tasks and roles are clearly defined
  • communicates decisions and relevant information appropriately
  • communicates directly
  • clearly communicates goals and expectations

too much

oversharing
  • does not filter information
  • provides others with overly detailed information
  • passes on confidential information
  • does not comply with data protection guidelines